How do I know what sort of Brabantia bin lid catch I have and how do I replace it?

by Aime on November 3, 2011

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Have you seen our Customer Service videos? This year we filmed a series of How To videos to help you get the most out of your Brabantia products. Here’s one of our videos that shows you how to find out what bin lid catch you have and how to fit a new one.

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Tagged as: Brabantia, Customer Service Videos, How To Videos, replacement lid catch

{ 71 comments… read them below or add one }

Jack Jugurnauth November 3, 2011 at 10:46 am: Can I please have a replacement lid catch for type 2 bins.
Many thanks.

Jack
Aime November 3, 2011 at 12:49 pm: Thanks for your details we have passed on to our customer service department.
Trojan Baths November 7, 2011 at 2:39 pm: Stunning products, I like the video “How To”… I’m looking through your site now for bath products..
Aime November 7, 2011 at 2:46 pm: Thanks for your feedback. AS
Jo Pearson November 10, 2011 at 12:44 pm: Great instructions on “how to…”
Would it be possible to send me a replacement bin lid clip for my type three & my type one bin lids please.
Thanks
Julie-Ann Hepnar November 18, 2011 at 5:34 pm: Please can l have a repleacement catch for my stainless steel and matt black bin label on lid reads H 40-50L 8.8-11 uk Gal
Joyce Watkinson November 19, 2011 at 10:29 am: May I please have a replacement lid catch for my 50Litre single bin. Many thanks.

Joyce Watkinson
Angela Christopher November 19, 2011 at 10:46 am: We have a bin that is perfect in every way except the lid will not stay shut. Can you tell me how I identify what size it is and how do i get the lid to stay shut
Aime November 21, 2011 at 11:50 am: Thanks we have passed your details on and our Customer Service staff will be in touch via email. AS
Aime November 21, 2011 at 11:50 am: Thanks we have passed your details on and our Customer Service staff will be in touch via email. Many thanks AS
Aime November 21, 2011 at 11:50 am: Thanks for your enquiry, we have passed your details on and our Customer Service staff will be in touch via email. AS
Aime November 21, 2011 at 11:54 am: Thanks we have passed your details on to our Customer Service team who will be in touch via email.
Zak Blair November 28, 2011 at 9:12 am: Can you tell me how I identify what size lid I have and how I go about claiming my lid for life? Many thanks.
Aime November 28, 2011 at 2:23 pm: Thank you for your enquiry, one of our Customer Service team will be in touch with you via the email address provided. Kind regards AS
Karen Tiplady January 2, 2012 at 6:55 pm: Hi
I bought a 50l touch lid bin approx 5 years ago – the catch has now broken – can you please tell me where I can get a repalcement.
Many thanks
philip morgan January 4, 2012 at 12:57 pm: we have a 30lt touch lid the catch has broken,where cani get a replacement.

philip morgan
the old vicerage
worthen
shrewsbury
shropshire
sy59hw
Aime January 4, 2012 at 1:49 pm: Thanks for your enquiry, our customer services staff will be in touch. AS
Janet Loudon January 5, 2012 at 6:17 pm: Hi

The catch on our 50litre bin has broken. How can I get a replacement as the bin is still sound

Thanks

Robert
Aime January 5, 2012 at 7:28 pm: Thanks for your enquiry, our customer services staff will be in touch.
Nicky meikle January 8, 2012 at 4:27 pm: The catch on our 50L bin is broken – can you please send me a new catch? Thank you.
Aime January 9, 2012 at 2:28 pm: Thanks for your enquiry, our customer services staff will be in touch shortly.
Sandie January 9, 2012 at 5:10 pm: Hi. Need a replacement for my foot pedal om my 30l bin. Where can I purchase spare parts?
Aime January 10, 2012 at 1:03 pm: Thanks for your enquiry, our customer services staff will be in touch soon.
Sonny Verma January 13, 2012 at 2:10 pm: I bought a 50ltr matt steel touch lid bin around 5 years ago and the hinge no longer works. Because of this the lid does not close. Can you tell me how I go about getting a replacement please?
Val mcghee January 14, 2012 at 11:24 am: Hi I have purchased a bin and the black clip on bin has broken I’m not sure which one to reorder as there is so many types hope you can help me out as I can’t close my bin and my dog is having the time of his life and getting very fat
Many thanks
Val mcghee
matt January 15, 2012 at 9:17 pm: Thanks for your enquiry, our customer services staff will be in touch shortly.
matt January 15, 2012 at 9:18 pm: Thanks for your enquiry, our customer services staff will be in touch soon.
steve harris January 17, 2012 at 8:13 pm: I have a 50L brabantia bin which is around 8-10 years old. i need a replacement lid catch. could you tell me how i can get a replacement please. many thanks
Philip Earle Roberts January 18, 2012 at 10:51 am: I have a brabantia back to wall touch bin with liner.

The plastic around one of the springs has split in the lid

I would like to replace the lid

HELP PLEASE!!!!

Earle Roberts
Aime January 18, 2012 at 2:09 pm: Thanks for your enquiry, our customer services staff will be in touch very soon.
Nicola Andrews January 18, 2012 at 11:04 pm: The catch on our 50L touch lid bin is broken – can you please send a few spare replacements as this is not the first time it has broken, it seems they need replacing quite often. Thank you.
Aime January 19, 2012 at 7:22 am: Thanks for your enquiry, our customer services staff will be in touch to sort this out for you.
S Hansen January 19, 2012 at 2:41 pm: Good afternoon,
I have a brabantia back to wall touch bin with liner. The plastic bit the clasp is suppose to grip has broken and I am unable to close the lid. Is it possible to just replace the black bit or do I need a new lid?

S Hansen
Vicky Fox January 20, 2012 at 12:45 pm: The catch on my 50 litre bin has broken. How can I get a replacement as the bin is still ok.

Thanks

Vicky
Amber Claxton January 22, 2012 at 3:47 pm: hi my bin catch has broken same as the others i am looking for a replacement please i have the 50L stainless steel and black bin really want it fixed.

Thank you

Amber
Aime January 23, 2012 at 9:26 am: Thanks for your enquiry, our customer services staff will be in touch to sort this out.
Aime January 23, 2012 at 9:26 am: Many thanks for your enquiry, our customer services staff will be in touch to sort this out for you.
Aime January 23, 2012 at 9:26 am: Many thanks for your enquiry, our customer services staff will be in touch to sort this out for you. Many thanks
Nicola henshaw January 23, 2012 at 10:32 am: Hi I have a 23-30 litre brabantia bin and the catch has broken can I have a replacement please. Nicola
Derek Hancock January 25, 2012 at 11:12 pm: Dear Sir,
Before i buy one of your wall mounted pull out drying lines, could you please let me know the measurement between the fixing holes. I had a similar one on my wall and i already have screw heads in the wall spaced 13 inches apart . i wondered if your appliance would slot over these heads?
Thankyou
Aime January 26, 2012 at 5:48 am: Thank you we will be in touch soon.
Nicola January 26, 2012 at 3:05 pm: Bin lid/catch broken – how can I identify which bin I have and how can I get a replacement…..seems like a very common problem! Thank you.
Tania Faratian January 26, 2012 at 9:39 pm: This seems to be a recurring theme, but the catch on my 50l touch bin has broken, please could you contact me about organising a replacement.
Best Wishes
Aime January 27, 2012 at 8:50 am: Thank you we will be in touch shortly.
lorraine watkinson January 29, 2012 at 1:52 pm: The catch on my 50l touch bin has broken, please could you contact me about organising a replacement.
Best Wishes

Lorraine
lorraine watkinson January 29, 2012 at 1:56 pm: The catch on the lid of my 50l touch lid has broken.Please can you let me know how to sort out a replacement.
Thank you
Lorraine
W O'Brien January 29, 2012 at 6:47 pm: We have a couple of stainless steel touch top 50 litre bins and sadly the catches on both have now stopped working. Any chance we can get new catches? These are great bins and they meet our expectations in all other respects.

Thanks
Will O’Brien
Aime January 30, 2012 at 1:49 pm: There are three types of catch fitted and we will supply a replacement Bin Lin Catch kit which will fit all types of lid.

Please either call us on 0845 6024877 or go to Brabantia.com and obtain a replacement under the guarantee scheme. Fitting is a simple job but If help is required a help video is available on YouTube too. http://www.youtube.com/watch?v=L50_hKyzrto&list=PLDD6D0B9E0CB0CBC0&index=3&feature=plpp_video
Aime January 30, 2012 at 1:50 pm: Thank you for your enquiry and feedback. There are three types of catch fitted and we will supply a replacement Bin Lin Catch kit which will fit all types of lid.

Please either call us on 0845 6024877 or go to Brabantia.com and obtain a replacement under the guarantee scheme. Fitting is a simple job but If help is required a help video is available on YouTube too. http://www.youtube.com/watch?v=L50_hKyzrto&list=PLDD6D0B9E0CB0CBC0&index=3&feature=plpp_video
Aime January 30, 2012 at 1:50 pm: Thank you for getting in touch. There are three types of catch fitted and we will supply a replacement Bin Lin Catch kit which will fit all types of lid.

Please either call us on 0845 6024877 or go to Brabantia.com and obtain a replacement under the guarantee scheme. Fitting is a simple job but If help is required a help video is available on YouTube too. http://www.youtube.com/watch?v=L50_hKyzrto&list=PLDD6D0B9E0CB0CBC0&index=3&feature=plpp_video